FAQ

Questions, answered.

Everything you need to know before your first appointment — and after.

The Discovery Consultation
What is the Discovery Consultation?
Is the Discovery Consultation free?
How long does the Discovery Consultation take?
Do I need to have had treatments before booking?
Celresque™ Protocol
What is Celresque™?
How much does Celresque™ cost?
How many sessions does a Celresque™ protocol require?
Is Celresque™ available at other clinics?
Services & Treatments
What services do you offer?
Do you offer standalone treatments or only protocols?
Do you treat men as well as women?
Hair & Scalp
What is the Celresque™ Hair & Scalp Regeneration program?
Do you treat hair loss?
Does the hair program include HD Scalp Screening?
Booking & Cancellation
How do I book an appointment?
What is your cancellation policy?
Do you require a deposit to book?
Homecare & Retail
Do you sell skincare products?
Can I purchase products without a consultation?
What product lines do you carry?
Location & Access
Where are you located?
What are your hours?
Is parking available?
How do I enter the building?